FAQ

Frequently Asked Questions (FAQ)

What is Shop-a-Website?

FAQ: Firstly, Shop-a-Website is a platform that helps small businesses get online quickly. It offers ready-made websites with domain, hosting, and SEO content all included.

How long does it take to get my website?

Typically, we deliver most sites within 7 business days after payment and receiving your details. However, custom websites may take longer depending on the level of customisation.

What’s included in my website package?

Each package contains:

  • A fully functional WordPress website

  • Domain name registration

  • Hosting setup

  • SEO-optimised content

  • Basic contact forms and social media links

  • Logo design (if included)
    Therefore, you can focus on your business while we handle the technical setup.

Can I request changes after delivery?

Yes, you can request changes before final approval. After launch, you control your content or alternatively, select one of our support and maintenance plans.

Do you offer refunds?

Since our products are digital, all sales are final. Nevertheless, refunds may be considered in rare cases such as duplicate payments, non-delivery, or verified technical faults according to our policy.

What happens if I stop paying monthly?

While payments remain current, your website and hosting stay active. Conversely, missed payments may result in temporary suspension until cleared. Importantly, you keep all your content.

Do I own my website?

Yes, full ownership transfers after complete payment. For subscriptions, Shop-a-Website owns the site until final payment is made and then transfers it to you.

Can I upgrade my package later?

Absolutely! You can upgrade any time to add pages, online shops, blogs, or SEO support. Simply contact our support team for guided upgrade options.